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Refund Policy

Refund & Cancellation Policy

Flowers are one of the most perishable items available and our refund & cancellation policy is reflective of that.

  • Full refunds are available for cancellations made seven (7) business days or more before the program start date.

  • Cancellations made six (6) business days or fewer before the start date are eligible for class credit only.

  • No refunds will be issued for cancellations made within 48 hours of the program start date.

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We are unable to give refunds for class credit or gift cards that have expired over one year prior.

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There are NO REFUNDS for the Open Studio Box once ordered. All refunds, if awarded, are subject to a 20% Credit Card and Management Fee. This includes gift cards.

Refund Policy

Books and Flower Crazy Systems – sorry, no returns or refunds on these items.

Gift Certificates – are non-refundable and must be used by 1-year from issue date.**

Online Store Refund Policy – Satisfaction guaranteed. Any issues with your delivery must be reported within 24 hours, accompanied by an email and photographs of your flowers to receive a replacement order. Contact us with any concerns.

The Ultimate Online Floral Class and The Ultimate Online Wedding Class– due to potential copyright infringement, there are no refunds on the Ultimate Online Flower Design Class.

In-person Workshop Classes – No refunds are given on class registrations.  We have limited space. Your registration secures your spot. Flowers and supplies are ordered and the size of the space is adjusted when a registration is placed.

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